Thursday, February 28, 2013

Frustration

Let me count the number of printers I have had to replace in the past 16 years:

3 small printers which only printed photos - very handy when you want to take a photo of someone and hand it to them before they leave your home.  Each of these (of various manufacturers - Canon, HP and I don't remember the third one) lasted about 6 months and then just stopped working.  Sent third one back (I'd bought the service contract by this time), but it came back with the same problem.  Sent back again...no luck.  Gave us!

1 large printer/scanner/fax - you know, the kind that does everything and more than you'll probably ever need.   It worked very well for quite a long time, but then somehow the top got off kilter and you had to hold it down to make it work.  After awhile, that got old - I just want to hit control P and out comes a finished document or a beautiful photo!  So that went to the House on Watauga Lake in case some guests need to print something while on vacation.  Of course, the one time someone wanted to print something...the ink had dried up, I was out of town, but luckily a nearby friend had ink cartridges she could supply.

Now I'm on my third HP printer.  Took forever to hook up the first one - at least 3 hours or more even with help of a friend who climbed under the desk to reinstall the cord to the hard drive.  Took almost as much time with the second one, but this third one....why, it still isn't installed. Even after 2.5 hours on the phone with HP support!  In fact, she gave up and said she would have to check with her supervisor to see what we could do and she would call back.

Of course, then I got on the phone with a long very important call, but I never got a notice that HP support had called back.  I think she just wanted to get off the phone because she had spent too much time on one customer and I know the support people are only allowed so much time per customer before they are written up or something like that.

Oh yes, the very first printer was a printer fax, etc. and it is sitting on a shelf.  I think it still works, but it was only black and white so not what I want/need at this point of my life.  But if I want to print a letter or other document, I may have to see if I can get it out and working until I go back to Best Buy, return the present printer, see if I can find one that works and start over again.

Or I could come to the library where I am presently writing this. I can write and they will print at 10 cents a page.  Think it's cheaper at home, but at least here it works!  But they also don't have everything I need.

Killing time before a surprise birthday party in town and it didn't seem worthwhile to go back home 12 miles after I'd dropped a friend off to pick up her car since I was half way to town at that point.

One of the little frustrations of living out of town...it's only 10 minutes, but you don't want to spend half an hour going up and down the road so you plan your trips carefully,


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